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Silicon ValleyLocated in Silicon Valley since 1996
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Privacy Policy

PointsConnected Privacy Policy (rev. 01/27/2015)

We value the trust you place in pointsConnected. We only use the information you share with us to:
1) contact you
2) to execute on your technical requests and requirements
3) provide the services you request
4) sending you email communications
5) improving customer service, and the overall customer experience

information we share with

service providers: We provide information to other companies that provide support services that help us bring you the products and services we offer, market our products and services, or process your transactions.

others: On rare occasions, we may be required to disclose the information we collect pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We may also disclose that information when we believe disclosure is appropriate to protect the rights, interests and property of pointsConnected or others, and to protect the safety of customers, associates or others. This may include sharing information with other companies, attorneys, credit bureaus, agents or governmental agencies in connection with issues related to fraud, credit or debt collection.

safeguarding the information we collect

Protecting your personal information is important to us. We have appropriate physical, technical and procedural safeguards in place to secure the personal information we collect from you.

We limit the information we provide to outside companies to only information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you their products and services. We contractually require that they have appropriate information security safeguards, and that the information provided be used only for the specifically authorized purpose.

your choices regarding the use of the information we collect

Just call us and tell us what your preferences and requirements are. We will work with you and your business to protect you.

updating your pointsConnected contact information

You can update or correct your name, address, telephone number, or email address by:

calling us at 1.408.461.9006 or emailing us at connect@pointsconnected.com

our use of cookies and other technologies

cookies: Cookies also allow us and our service providers to understand how you clicked to our site and what pages you click on during your visit to our site, as well as how you use our mobile applications. Knowing how you prefer to use our website allows us to improve your experience.

A cookie is a small data file stored by your web browser on your computer or device. When you arrive at pointsConnected.com, cookies allow us to recognize you by an identification number in the cookie associated with the information that you as a customer have provided us. If you are issued a user account with us at pointsConnected, your e-mail address is saved in your cookie.

Accepting cookies through your web browser is your personal choice. If you use the privacy settings on your web browser to disable cookies, you can still browse pointsConnected.com, but you may not have as exceptional a experience. However, if you block cookies you will not be able to log into our customer site on pointsConnected.com.

children's privacy

We do not knowingly collect personally identifiable information from children under the age of 13 on our web site.

changes to this policy

This policy was created and last updated Jan. 27, 2015

We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions about our privacy policy, please:

  • call us at 1.408.461.9006
  • email us at connect@pointsConnected.com
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